Return Policy

Returns & Refunds

Because all of our products are custom made to order, we’re unable to accept returns or offer refunds for change of mind or incorrect details provided at checkout.

If there’s been an error on our end (like a spelling mistake, colour, or design issue that doesn’t match your order), please get in touch within 7 days of receiving your order and we’ll happily replace or remake it for you.

We take great care to make sure every Pretty Print Labels product is made to the highest standard, so if something arrives damaged or faulty, please contact us straight away with a photo so we can make it right. 💕  

Thank you for understanding — your personalised items are made just for you!

If there is a problem with your order, please contact us at info@prettyprintlabels.com.au within 7 days of receiving your item and we'll be happy to help.