Privacy Policy

Effective date: 20 June 2025

At Pretty Print Labels, your privacy is important to us. We’re committed to keeping your personal information safe and handling it responsibly, in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. What information we collect

We collect personal information that helps us process your orders and provide great customer service, including:

  • Your name, address, and contact details (email, phone number)
  • Order details and customisation information (e.g. names, colours, fonts)
  • Payment information (processed securely through Shopify or other payment providers – we don’t store credit card details)
  • Your interactions with us through our website, social media, or email

2. How we use your information

We use your information to:

  • Process and fulfil your orders
  • Communicate with you about your purchases or enquiries
  • Send updates, promotions, or newsletters (only if you’ve opted in)
  • Improve our products, website, and customer experience
  • Comply with our legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. How your information is stored and protected

We take care to store your information securely using reputable platforms (like Shopify, Google, and email hosting through WebCentral).
Access is limited to authorised team members only, and we use encryption, passwords, and secure connections to protect your data.

4. Sharing your information

We may share necessary information with trusted third-party service providers who help us operate our business — such as:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • Delivery and courier services (Australia Post, Sendle, etc.)
  • Website hosting and analytics tools (Shopify, Google Analytics)

These providers are required to protect your data and use it only for the purpose of providing their services to Pretty Print Labels.

5. Cookies & website tracking

Our website may use cookies and analytics to help us understand how visitors use our site and to improve your experience.
You can adjust your browser settings to disable cookies if you prefer.

6. Accessing or correcting your information

You can request access to your personal information, or ask us to correct or delete it, by contacting us at any time.

Email: info@prettyprintlabels.com.au

We’ll respond to your request as soon as possible.

7. Changes to this policy

We may update this policy occasionally to reflect changes in our business or legal requirements. The latest version will always be available on our website.

8. Contact us

If you have any questions or concerns about how we handle your personal information, please get in touch:

Pretty Print Labels
Email: info@prettyprintlabels.com.au
Website: www.prettyprintlabels.com.au
Postal Address: PO BOX 742, Kenmore QLD 4069